STRATEGIC PLAN 2022-2027
I am pleased to present our new 2022-27 Strategic Plan—a roadmap for becoming the most trusted public agency in the region. The purpose of this plan is to integrate and align Public Works’ business outcomes with County goals so our workforce can continue providing world-class services for the communities we serve.
Public service is the cornerstone of our success. While supporting the County’s overarching goals for improving the quality of life for the people and communities of Los Angeles County, we have identified several new Focus Areas that reflect the region’s current needs and future challenges. These Focus Areas include Sustainability, Resiliency, Equity, Customer Experience, and Financial Health. The Strategic Plan also recognizes two new values, Cultural Awareness and Human Health, which are essential to our organizational culture and uplifting all communities within Los Angeles County.
I encourage you to set aside time to read the updated Strategic Plan, explore its contents, and find the human connection that exists across every aspect of our service to communities—from the front lines of customer service to the planning, design, building, and maintenance of our modern infrastructure.
Now more than ever, Public Works has the opportunity to create sweeping generational change that leaves a legacy of safe, healthy, and thriving communities. I look forward to the years ahead and what we will accomplish together on behalf of the people and communities of Los Angeles County.
MARK PESTRELLA, PE
Director of Public Works